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Orders and Shipping

Can I make changes or cancel my order once placed?

We understand that sometimes plans change. Once you place an order, our team immediately gets to work processing it to get your items to you as quickly as possible If you need to modify or cancel your order, please contact us right away. We'll do eve

Will I receive an order confirmation?

Absolutely! Once your order is placed, we’ll send a confirmation email straight to the address you provided. Be sure to check your inbox—and don’t forget to take a quick peek into your spam or junk folders, just in case it landed there. We want to ma

What is your current shipping and order processing timeframe?

Our team makes every effort to process and ship orders right away.  New product releases or holidays may impact processing times.  Orders are typically processed within 1-4 business days.  Once shipped, transit time averages 5-7 business days dependi

What do I do if there is an issue with my order?

At Therabody, we're dedicated to supporting your wellness and recovery journey. If there's an issue with your order, we're here to help get things back on track so you can continue focusing on feeling your best!. Please reach out to our friendly Cust