Thank you for shopping at Therabody. We are dedicated to ensuring your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations or may need to be returned for various reasons. Should you need to initiate

<p id="isPasted">Thank you for shopping at Therabody. We are dedicated to ensuring your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations or may need to be returned for various reasons. Should you need to initiate a return, please note that all returns are subject to the terms outlined below.</p><h2 id="isPasted">Extended Holiday Returns</h2><p>Enjoy peace of mind this holiday season. Items purchased at a Therabody operated retail or Reset location or online from Therabody.com from November 1, 2025 through December 31, 2025 can be returned until January 31, 2026. All other terms in our Therabody Return policy apply. For details, view our full Return Policy below.</p><h2 id="standard-free-returns">Standard Free Returns</h2><p>Should you need to return an item purchased from Therabody for any reason, you can do so within 30 days of the date you received the product. Therabody will pay for standard return shipping. Returned products must be returned in &#x201C;like new&#x201D; condition with all original packaging and accessories. Any returns made after this period or otherwise not in accordance with these terms will not be accepted. Therabody is unable to offer exchanges by mail at this time.&#xA0;</p><ul><li style="font-size: 16px;">Purchases of Therabody products from another retailer must be returned to the retailer in accordance with its return and refund policies.&#xA0;</li><li style="font-size: 16px;">Personalized items, refurbished devices, and products marked &#x2018;Final Sale&#x2019; are not eligible for returns. Certain products may not be eligible for free returns as noted on their product pages.&#xA0;</li><li style="font-size: 16px;">Returns lacking proof of purchase may be denied.&#xA0;</li><li style="font-size: 16px;">If a returned product does not meet our criteria for &quot;like new&quot; condition, we may deny the refund or issue a partial refund. This partial refund will be determined based on the extent of any wear, damage, or missing parts.&#xA0;</li><li style="font-size: 16px;">Products bought in-store at Therabody-operated retail and Reset locations cannot be returned online.&#xA0;</li><li style="font-size: 16px;">Products which are damaged or defective may be returned to Therabody pursuant to <a href="https://www.therabody.com.au/pages/warranty-terms">Therabody&#x2019;s Limited Warranty</a>.&#xA0;</li></ul><p>All returns are subject to validation and approval at Therabody&#x2019;s discretion. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns. Therabody may amend these terms at any time.&#xA0;</p><p>All returns are subject to validation and approval at Therabody&#x2019;s discretion. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns. Therabody may amend these terms at any time.</p>

What is Therabody's return policy?

Enjoy peace of mind this holiday season. Items purchased at a Therabody operated retail or Reset location or online from Therabody.com from November 1, 2025 through December 31, 2025 can be returned until January 31, 2026. All other terms in our Ther

<h2 id="isPasted">Extended Holiday Returns</h2><p>Enjoy peace of mind this holiday season. Items purchased at a Therabody operated retail or Reset location or online from Therabody.com from November 1, 2025 through December 31, 2025 can be returned until January 31, 2026. All other terms in our Therabody Return policy apply. For details, view our full <a href="https://www.therabody.com.au/pages/return-policy" target="_blank" rel="noopener noreferrer" class="fr-strong">Return Policy</a>.</p><p><br></p>

Therabody's Extended Holiday Returns

Before initiating a return, we encourage you to speak with our Customer Service team so we may provide you with personalized support and explore possible solutions to meet your needs. Our team is dedicated to ensuring your satisfaction and are equipp

<p id="isPasted">Before initiating a return, we encourage you to speak with our Customer Service team so we may provide you with personalized support and explore possible solutions to meet your needs. Our team is dedicated to ensuring your satisfaction and are equipped with the knowledge to offer guidance and assistance.</p><p>Contact our Customer Service team <a data-uw-original-href="https://www.therabody.com/us/en-us/support/support.html" data-uw-rm-brl="PR" data-uw-rm-vglnk href="https://www.therabody.com.au/pages/support?hcUrl=%252Fen-US" class="fr-strong">here</a> for support or any other questions.</p>

How do I start a return?

The product should be free from any signs of wear, damage, or alteration. Specifically, it should not have scratches, dents, stains, or any other visible flaws that would detract from its appearance or functionality. Additionally, all original access

<p>The product should be free from any signs of wear, damage, or alteration. Specifically, it should not have scratches, dents, stains, or any other visible flaws that would detract from its appearance or functionality. Additionally, all original accessories and packaging should be included with the product.&#xA0;</p>

How does Therabody define "like new" condition?

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